Privacy Policy
Bright Blue, Lda. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use the BRIGHT BLUE App (the "App") and our remote control services for BSmart products.
1. Data Controller
The entity responsible for processing your personal data is:
Company Name: Bright Blue, Lda.
Headquarters: Rua Pé de Mouro nº 33, CESE III, Armazém D, 2710-335 Linhó, Sintra, Portugal
NIPC (Tax ID): 508490642
Email: geral@brightblue.pt
2. Information We Collect
We collect information that is necessary to provide the remote control services and to improve your user experience:
Personal Identification and Contact Data: Such as your name and email address, collected during account registration.
Product Registration Data: Information regarding your BSmart product.
Geographical Location: When you register a Bright Blue product within the App, we collect the device’s geographical location to facilitate product setup and functionality.
Usage Data: Information generated automatically through your use of the service (e.g., system logs, performance data).
3. Legal Basis for Processing
We process your data based on the following legal grounds:
Contractual Necessity (Art. 6(1)(b) GDPR): To create your account, manage your profile, and provide the remote control services you requested.
Legal Obligation: To comply with accounting, tax, and other legal requirements.
Legitimate Interest: For network and system management, and to improve our services.
Consent: For marketing communications and product updates (where applicable).
4. How We Use Your Information
Your data is used for the following purposes:
Service Provision: To operate the App, manage your account, and allow remote control of your devices.
Communication: To send push notifications for customer management.
Administrative Tasks: For accounting, tax management, and internal auditing.
Support: To respond to your inquiries and technical support requests.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, taking into account legal criteria, contractual obligations, and the minimization of storage time.
6. Your Rights
Under the GDPR and applicable data protection laws, you have the following rights:
Access: The right to request a copy of the data we hold about you.
Rectification: The right to correct inaccurate or incomplete data.
Erasure ("Right to be Forgotten"): The right to request the deletion of your data under certain conditions.
Portability: The right to have your data transferred to another organization.
Objection: The right to object to processing for direct marketing or based on legitimate interest.
Restriction: The right to limit how we process your data.
To exercise any of these rights, please contact us at geral@brightblue.pt.
7. Data Security
The security of your account depends on the confidentiality of your password. You are responsible for maintaining the security of your access credentials. We implement technical and organizational measures to protect your data against unauthorized access or loss.
8. Third-Party Services
The operation of the App requires internet access. While we process your data internally, we may use third-party service providers (e.g., hosting services, system management) who are contractually bound to protect your data.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be published within the App and, where appropriate, notified to you. Continued use of the App after changes implies acceptance of the updated terms.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact: Bright Blue, Lda. Rua Pé de Mouro nº 33, CESE III, Armazém D 2710-335 Linhó, Sintra Email: geral@brightblue.pt